Refund & Replacement Policy

Refund & Replacement Policy – Cover Avtar

At Cover Avtar, we are committed to delivering premium-quality mobile covers and a smooth shopping experience. Please read our policy carefully before placing an order.

πŸ” Refunds & Returns

We do not offer cash refunds or traditional returns.

However, we do provide:

  • βœ… Free replacements (if there is an issue from our side)
  • βœ… Store credit (in eligible cases)

πŸ”„ Exchanges & Replacements

We offer FREE replacement if the issue is genuine and from our end.

βœ… Eligible Cases for Replacement

You can request a replacement if:

  • You received the wrong design or wrong phone model
  • The product has a manufacturing defect
  • There is a fitting issue
  • The item was damaged during delivery

⚠️ Important Conditions

  • You must contact us within 48 hours (2 days) of delivery
  • A clear unboxing video is mandatory
  • Requests without an unboxing video will NOT be accepted
  • We may ask you to return the defective/wrong item before replacement
  • Once approved, your replacement will be shipped FREE of cost

πŸ“¦ Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If your item is:

  • Damaged
  • Defective
  • Incorrect

πŸ‘‰ Contact us immediately so we can resolve the issue quickly.

πŸ“© How to Request

To request a replacement or store credit, contact us with:

  • Your Order Number
  • A clear unboxing video
  • A brief description of the issue

Email: coveravtar666@gmail.com

πŸ’¬ Final Note

We are here to ensure you get the best quality and experience. Every case is carefully checked, but if something goes wrong, we’ve got your back.

β€œNo stress. No risk. If there’s an issue, Cover Avtar will fix it.”