Privacy Policy

Privacy Policy – Cover Avtar

At Cover Avtar, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

🔹 Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type and version
  • IP address
  • Time zone
  • Cookies and tracking data
  • Pages or products you view
  • Search terms and browsing behavior

Why we collect it:

  • To ensure smooth website performance
  • To improve user experience
  • To analyze customer behavior

How it is collected:
Through cookies, log files, pixels, and similar tracking technologies.

Shared with:

  • Shopify (our website platform)

🔹 Order Information

When you make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via payment gateways)

Why we collect it:

  • To process your order
  • To ship and deliver products
  • To send confirmations and updates
  • To prevent fraud
  • To provide customer support
  • To send promotional offers (only with your consent)

Shared with:

  • Shopify
  • PayU
  • Meta (for advertising)

🔹 Customer Support Information

When you contact us, we may collect:

  • Contact details
  • Order-related information

Why we collect it:

  • To resolve queries and provide support

2. Minors

Cover Avtar does not knowingly collect personal data from individuals under the age of 14.

If you believe a minor has shared personal information with us, please contact us immediately so we can remove it.

3. Sharing Your Information

We only share your data with trusted partners to operate our business effectively. This may include:

  • Running our store via Shopify
  • Processing payments securely
  • Preventing fraud and misuse
  • Complying with legal requirements

4. Behavioural Advertising

We may use your data to show you relevant ads and offers.

This includes:

  • Using Google Analytics to understand website usage
  • Showing ads through Meta and other platforms
  • Using cookies for remarketing

You can opt out of targeted advertising through your browser or ad settings.

5. How We Use Your Information

We use your personal data to:

  • Provide and sell our products
  • Process payments
  • Deliver orders
  • Communicate updates
  • Improve website performance
  • Send marketing messages (only if you opt-in)

6. Data Retention

We retain your information for our records unless you request deletion.

You can request removal of your data at any time, subject to legal and operational requirements.

7. Security & Fraud Prevention

We use automated systems to maintain security and prevent fraud, such as:

  • Blocking suspicious IP activity
  • Monitoring unusual transactions

These actions are temporary and help protect customers.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion
  • Withdraw consent for marketing

To exercise your rights, please contact us.

9. Cookies

We use cookies to:

  • Improve website functionality
  • Analyze performance
  • Enable advertising and remarketing

You can control cookies through your browser settings.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us through our website contact page.

✅ Pro Tip (for your website)

Add this line at the bottom for trust-building:

“Your data is 100% सुरक्षित (safe) with Cover Avtar. We never sell your personal information.”